Shipping policy
At LAH-GLOBAL we strive to deliver an exceptional shopping experience to our valued customers, ensuring that your purchases are delivered in a timely and secure manner. Please read our shipping policy below for details on shipping methods, processing times, tracking, and more.
1. Shipping Methods:
a) Domestic Shipping: We offer shipping within the United States. Orders are shipped via the UPS.
2. Order Processing Time:
a) Once your order is successfully placed and payment is confirmed, our team will begin processing your order immediately.
b) Please allow 1-3 days for order verification, quality check, and packaging before shipment.
c) Orders are generally processed on business days (Monday to Friday, excluding holidays).
3. Shipping Time:
a) Domestic Shipping: - Standard Shipping: Estimated delivery within 3-5 business days. - Expedited Shipping: An option for faster delivery is available at an additional cost.
4. Shipping Costs:
a) Domestic Shipping: - Shipping costs are calculated based on the total weight of your order, shipping destination, and selected shipping method. - Free shipping may be offered for orders that meet the specified minimum purchase requirement, subject to promotional offers or sale events.
5. Tracking Your Order:
a) Once your order is shipped, we will provide you with a tracking number via email or SMS, depending on your preferred communication method during checkout.
b) You can track your package's progress by entering the tracking number on our website or directly on the carrier's website.
c) Please note that tracking information may take some time to update after shipment; we appreciate your patience.
6. Order Modifications and Address Changes: a) After placing an order, we are unable to modify or change the shipping address. Please ensure the accuracy of your shipping information before confirming your order.
7. Lost or Damaged Packages:
a) While we strive to ensure that your package arrives in perfect condition, occasional incidents may occur during transit that are beyond our control.
b) In the event of a lost or damaged package, please contact our customer support team immediately. We will work diligently to resolve the issue and initiate the necessary steps to replace or reimburse your order.